When I first entered the management system audit arena, it was common practice to measure auditor skills by the number of Non-Conformance reports they managed to raise. As an unwilling newcomer I found this a disturbing feature of a business I didn't want to be in, but interestingly my efforts to extradite myself from the audit function led to a change in the responses I got from auditees. By auditing for confirmation of satisfactory outcomes, as opposed to auditing for failure identification, the results while not converting auditees into welcoming friends, did produce a change in attitude to a pending audit notification. Auditees came see audits as an opportunity to discuss their work free of fear that the discussion would be used against them to further the reputation of the auditor, and gained from the experience.
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